Provisional PASS but email says FAIL…?

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jyguan007

March 28, 2026 01:54

Hi all! I took PJM yesterday and the onscreen result showed PASS, but this morning I got an email from NCARB saying I failed. I checked my score report tonight and it is still pending. Has anyone experienced something like this?

I’m honestly pretty frustrated. My first attempt had to be rescheduled because a windstorm knocked out my power and internet. Then during this second attempt, my internet briefly disconnected for a second or two (had a 504 error, unsure..since it disappeared too quickly.. I’m even not sure if it is internet or something else, since I have no problem using internet that day with other works), but I was able to continue and finish the exam without needing to relaunch the exam....

Not sure if that caused the discrepancy or if this is some kind of system error. Anyone has similar experiences? I searched the forum but it seems like if you saw provisional pass on the screen, you'll get the pass.... 

I’ve sent an email to NCARB about the situation but since it is Friday… I need to wait at least a weekend to hear something back. Super stressful at this point…

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  Ralph Hale March 31, 2026 14:24

  Hi Jyguan007, 
  
  As far as I and all of my Ab colleagues have ever heard, the provisional results you see at the end of your exam are fully accurate pending review for any irregularities.  We've never heard of anyone receiving a different score from what they received provisionally.  It sounds like you had a minor irregularity, which has likely triggered a more manual review of your test, and some oddity about their system sent that email.  504 errors should be server-side, downstream of your connection, so that shouldn't be on you (it may be some system that isn't completely on NCARB's side either, but it shouldn't be a problem with your connection to the internet)
  
  Keep an eye on the exams tab of your NCARB account for your actual results if they haven't showed up yet.  Definitely keep us posted!
  
  Best,
  Ralph, the Amber Book Team

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  jyguan007 March 31, 2026 21:48

  hi ralph, thanks for providing the information -- makes me feel more hopeful. i called ncarb yesterday and the lady said she never sad such a case before either, and she will need some time to look into it. i will keep you posted on the process.

  so annoying tho! 

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  lisacy April 01, 2026 02:06

  I am sure you checked but just to double check here, are you sure the email belongs to ncarb and legit? I have never gotten an email from NCARB either pass or fail a day after the exams.

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  piyarudee April 01, 2026 13:09

  This is super weird. Please keep us updated!

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  jyguan007 April 03, 2026 16:24

  hi all! i just checked the dashboard and i passed!

  the ncarb rep replied and told me that the "fail" email is for the previous pjm exam which got interrupted by power and internet. super weird that they sent out this email because that score has already been invalidated.

  anyway tho! thanks everyone!

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  elifbayram April 06, 2026 13:59

  Congratulations!

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  Ralph Hale April 06, 2026 14:54 (Edited April 07, 2026 18:19)

  Congratulations!!!
  
  (and glad I could help assuage some of your concerns till the official score posted! - now go celebrate if you haven't already.)
  
  Cheers!
  Ralph, the Amber Book Team

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