Couldn't scheduling a single online test on NCARB website for 4 weeks

August 01, 2022 04:09

Has anyone received this error message during finishing scheduling an online proctoring test?

I have experienced this since 7/5. Since then, I keep calling NCARB and sending emails.

All they said is they need 3-5 days for the Development team to solve this issue again and again. Finally, a representative gave me a date and said it will be solved on 7/29. However, I still can't schedule a single test. This is very frustrating.

Can someone help me with this issue? It seems all the representatives I called or emailed are not capable of dealing with this situation.

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8/1 Update

After cleaning cache and cookies of my browser, I am able to schedule the test. I did apply ESL time extension but I am not sure if they are related.

Comments

8 comments

Rebekka O'Melia August 01, 2022 16:48

You should ask for a month to be added to your clock too!

Was this resolved??

Rebekka O'Melia, Registered Architect, NCARB, B. Arch, M. Ed, Step UP, Step Up - Pass the ARE 5.0

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Ang-Ruei Shih August 02, 2022 04:01

OK mystery solved.

After cleaning cache and cookies of my browser, I am able to schedule the test. I did apply ESL time extension but I am not sure if they are related. I heard some candidates also had encountered this issue, try cleaning cache and cookies first!

Thank you all.

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Marilou Denum August 26, 2022 01:57

Hi Ang-Ruei,

I had the same problem and I also applied for the ESL. Did you already take your exams? If so, did you take it online or in person? I want to take it online but PSI said I can only take it in person.

Thank you.

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Ang-Ruei Shih August 26, 2022 14:28

Hello Marilou,

I think online test only allow time extension, if you would like to use dictionary you will need to take in person test. Hope this info can help you.

Ray

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Marilou Denum August 26, 2022 14:57

Hi Ray,

So are you taking the exam online? I ended-up taking PDD & PPD in person because PSI said I can only take it in person if I have the ESL accommodation. I don't need dictionary at all. I have all my exams scheduled in person but I prefer to take it online if I can. Thank you.

Marilou

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Oliver Hidalgo August 16, 2024 18:01

Has anyone checked with their state board to see if they'll accept exams taken with ESL accomodations?

Ncarb is making us agree to: I understand that jurisdictions may change which ESL accommodations they accept at a future date, and that I may need to retake divisions of the ARE passed using ESL accommodations if they are not accepted by the jurisdiction where I am seeking licensure at the time of my application.

Imagine passing all your exams and then being refused of your title simply because you requested 20% more time to test.

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Rebekka O'Melia August 16, 2024 18:21

Oliver,
You should check with your state. I believe all of the states are allowing this now, but when ncarb first announced it a few states weren’t. In any case ncarb just wants you to acknowledge that each state determines their licensing and testing requirements.
Good luck with your exams!
Rebekka Klos
stepuparchitecture.com

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Apple Prasopphakdi August 23, 2024 13:39

I believe It is a national standards to allow ESL accommodations. NY just allowed this last year.

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