Prometric canceled my exam less than 24 hrs in advance!

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Sarah Mark

November 29, 2020 23:08

I just received an email from prometric saying my exam scheduled for tomorrow has been canceled due to technical issues! Prometric will contact me in 5-7 business days with my next steps but my testing center books up fast! Is there any way I can speed up this process? I am so disappointed...

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  nrespecki November 30, 2020 14:51

  Hey Sarah,

  I recommend contacting NCARB Customer Service by phone today if possible. They will be able to provide assistance. 

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  Joseph Petrarca December 03, 2020 18:27

  ProMetric seems almost criminal.  They put very little resources into their computer systems.  I  had an exam where I had three crashes.  When the proctor was rebooting the computer I saw that it was Windows 7.  Windows 7 isn't even supported by MS anymore.  I'm happy NCARB is dropping them.

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  Clarice1955 December 09, 2020 18:53

  Joseph, I took an exam last Thursday and I noticed that the case studies took a while to regenerate. 

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