Houston-area Prometric cancellations

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    Kathleen Taus

    I don't have any answers on the rescheduling, but a lot of my coworkers have had problems with Harwin cancelling, up to a few hours before their exam this happened even pre-pandemic. I schedule at the NASA location; they seem a lot more with it than my one-time visit to Harwin.

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    Jenna Perstlinger

    Yep, Prometric just cancelled my exam scheduled for Harwin (Houston)  on 28 November and randomly re-scheduled me for 2 January at Space Center.     This is the fourth time Harwin has cancelled one of my scheduled exams and now I will be into 2021 before I can complete my license.   I am livid, but of course there is nothing to be done.  

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    Kathleen Taus

    As a heads up, I bought a seat to book my PPD retake this morning before the new Dec 14th whiteboard date and after an hour+ of a Prometric waiting room I got a space in Waco. Unfortunately nothing is available in Houston or the surrounding areas prior to 2021.

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    Yuliana Hernandez

    For some reason the Harwin location is no accepting tests this year. I have gone and rescheduled all my test to the Space Center location, its a bit of a drive but its not freezing and its a tad bit cleaner. Not sure why the websites have allowed so  many to schedule at the Harwin location its been down since testing re-opened

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    Jenna Perstlinger

    So, Kathleen, you had to buy a new seat to re-schedule, and now you're out that money?   Just want to make sure I understand how much this is going to cost me.   (As well as pet care if I have to drive three hours each way to take a five-hour test.)

     

     

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    Kathleen Taus

    Jenna, I hadn't bought the seat until this morning while I waited to see how the whiteboard limbo would play out since I wasn't eligible until Nov 18, so no seat credit loss. When you then click to schedule that's when the wait starts. I did see a few slots up in Tyler as well, but that was around 10am this morning.

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    Jenna Perstlinger

    Yeah, forget it.   I went to reschedule and there were 4,951 people 'in line' ahead of me.   I guess I'll be testing in January.   Unless they cancel that too.

    I'm glad you aren't out any additional money over this. 

     

    And to Yuliana, thanks for the tip about Space Center not being so cold as Harwin!   I was always so freezing there, even with a sweater and heavy pants on.   That will be a nice break.

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    Amber Ritter (Edited )

    What a nightmare! I have 3 test scheduled at Harwin in the next couple weeks. I thought about switching over to Space Center the 2nd time they moved my test, but no tests were available through the end of the year. I have a test on Saturday and now I'm wondering if it's even open at all. I am dreading this change coming in December. 

     

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    Amber Ritter (Edited )

    I found a number for the Harwin location through a reddit thread. Thankfully they are still open and I'm on their list. The reason for the cancellations is due to their hours not being updated. They are no longer open on Sundays or after 5pm (both of which I had previously scheduled) The other reason is a medical test they have prioritized over all the others. 

    With all the rescheduling, none of my tests are at ideal times - but it is what it is! I need my scratch paper!

     

     

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    Nick NCARB

    Hey Everyone,

    We have submitted all of your Harwin test center questions to Prometric and asked for clarification on these issues. First, Prometric has confirmed that this test center is no longer open on Sundays which has impacted some exams. Second, they confirmed that the test center is now open from 8:30 am - 8:00 pm. The adjustment to the hours has also impacted some scheduled exams. 

    If you continue to have issues with scheduling/rescheduling an exam, I recommend reaching out to NCARB Customer Service and they will be able to assist you. 

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    Jenna Perstlinger

    Nick, I scheduled the test that was randomly moved to the other location and postponed for two months well after Harwin posted their new Covid reduced hours.   It should not have been affected.

    And I had reached out to NCARB customer service already, thanks.   They have not responded. 

     

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