Just took my last exam at a PSI location, I had an overall okay experience taking into account past experience with Prometric.
The location had ample parking and was easy to find.
The Lobby & exam room were small but not crowded and the operating folks while were strict on rules but had a general chill and relax demeanor unlike my experience at Prometric.
I had no problem with software or my connection. ( I think they werent technically right in the way the software was set up though) which was a huge step up from my past experience. the files and drawings loaded pretty quickly with close to no lag on some of those details and elevations !!!
The place was quite sketch just in general, The suite and everything inside it though was a huge down-grade.
The furniture was far from standard the examinees sat bizarrely close together and divided by a funny looking flimsy piece of plastic that is hardly doing anything.
They used a shared small file cabinet instead of a locker & don't get me started on the seat & desk adjustability... the lady even told me I couldn't put my leg up under me on the chair to get taller! :)
The one working restroom was located 200' away outside of the suite and you had to request a key to its locked door from proctoring staff. Calculating the time and possibility of an available restroom ruled out the plausibility of taking a break option for me.
I'm happy though since the good connection gave me enough time and I passed and I dont have to deal with it again! so there is the bias factor...
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