Passed PPD & PDD with Amber Book

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9 comments

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    lotus0418

    Hi Linda,

    Congratulations for ending the long journey of the exams! 

    I also have subscribed Amber Book course and almost have finished it recently and am planning to end my subscription. Would you please let me know if the website will automatically charge me again for another month on the day the previous subscription expires or it will just end if I don't re-subscribe? I look forward to hearing from you soon about the answer! Many thanks in advance!
     
    Best,
    Yanrong Gao
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    mermann

    It’s a subscription, so it will automatically renew every month on the date that you subscribe….but we never keep anyone’s money if we shouldn’t do if you forget to cancel and go over, let us know and we’ll refund you the extra month.

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    mermann

    Whoops…meant to write “so if you forget…”

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    lotus0418

    Thanks very much for your kind response, Mr. Ermann!

     

    Best,

    Yanrong Gao

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    lotus0418

    Dear Mr. Ermann,

    Thanks for your kind answer to my questions about your website. I have another concern. Last year I subscribed your online course but almost haven't studied it and forgot to cancel it and your website charged me again for another month. So I spent two months' fee but had almost no activities on your website. You can check my activities record online to verify this. Therefore would you please let me know if you can refund me? Many thanks in advance!

    Best,

    Yanrong Gao

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    mermann

    Of course we will. We never keep someone’s money just because they forgot to cancel. No need to do anything….we’re on it.

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    lotus0418

    Dear Mr. Ermann,

    Thank you very much for your kind response and your agreement to refund me. Would you please let me know how you will do it and when? Will you refund to my credit card with its information on your website? Many thanks!

    Best,

    Yanrong Gao

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    mermann

    You’ll see a refund on your credit card. As you likely know, It often takes a few days for your bank to process the refund, but it’s coming. I can’t understand why everyone with any kind of subscription service would ever keep your money just because you forgot to cancel. … anyway, if you have further questions about the refund, probably best to take them to info@amberbook.com so the rest of the community doesn’t have to deal with this thread as they seek useful study content on this forum. Good luck to all and get licensed.

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    lotus0418

    Dear Mr. Ermann,

    Thank you very much for your answer and hope you continue your success in your career!

    Best,

    Yanrong Gao

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