Experiences with PSI online exams?

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5 comments

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    Andrew Yarnell

    Hi Minquan,

    I took 4 tests with prometric and even though they switched locations a lot I thought the experience was good. It was always well organized, well staffed, and well executed.

    I took my first test with PSI today and all I can say is Yikes! I though it was so poorly done, mismanaged, and unorganized. I am very much following this post to see if anyone has good experiences with online proctoring. I may be taking my last test that way.

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    Emily Bazor

    I took my first exam with Prometric and the whole thing went really well. I took my most recent exam with PSI and it was a huge disappointment- especially since NCARB has really been promoting the switch. Not sure how NCARB could fix this issue, unless they were to switch back to Prometric... 

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    Andrew Yarnell

    It’s all about the money. Nobody will convince me that NCARB didn’t save a boat load on this sub par service.

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    Grant Johnson

    I just finished an online test with PSI after taking 2 online tests with Prometric. I was extremely frustrated with PSI. It was downgrade in every way from Prometric. The chat person who was supposed to be walking me through the process just would quit responding for 10 minutes at a time. I didnt know if I was disconnected so I just sat there sweating wondering if I was now going to have to restart my computer and lose my time slot. Just another negative obstacle to add to the list on these awful tests. 

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    Xinlei Li

    I recent did the PDD exam on line with PSI. Had better experience with Prometric on PPD a few month ago. 

    The checking in process was quite different, PSI asking for a few videos to show the spaces (15s to show the wall spaces...which is quite tough), while Prometric have a real person (show face with audio).

    Then all the communicate was in the small chat area. 

    The PSI software does not take the full screen, need some addition setting beforehand to auto hide the windows bar at the bottom so it look the same like the on site exam. 

    And cabled internet connection is a must. Did a test run with WiFi, it showed me 0mb bandwidth forth me to run a long cable. 

    Overall it's ok experience, highly recommend to do a test run at least one day before the real exam, to make sure the camera, system, internet works. 

    Good Luck all! 

     

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