I just took Construction Evaluation Exam at PSI center in Alexandria VA. The case study documents were illegible and would not load properly. An entire case study documents did not have full words and wouldn't load all of the information on the page. The construction schedule only showed like every other letter of each word and was not possible to decipher. It was unfair to be asked so many questions that referenced the schedule when the schedule was not legible or usable.
Mid test, the exam kicked me out of the portal and the testing administrator had to help troubleshoot. I was able to resume my test, but the clock kept running and I lost about 30 minutes of exam time.
The PSI experience has been horrible. This is the third test I've taken with PSI and each time I've had awful technical challenges and issues with the software. The first time, none of the tools worked (highlight/strikeout/etc.) and I had to switch computers mid exam. The second time, it took them 20 minutes just to get the exam to load for me to start. and the Third experience is described above.
Unacceptable testing environment and added stress to already challenging exams.
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