Preliminary Results Not Showing for Multiple People on Different Dates for Different Exams from Different Test Centers
I took PjM this morning and it did not show my preliminary results. Also a coworker of mine took the PPD a week ago and it did not show theirs either. We are aware we will be emailed the results but this is no coincidence that this happened at different test centers.
Has the problem been identified internally? For the amount of money we had to spent and hours put into studying, we expected to have a little bit of relief at the end. Especially when you tell us it is going to be there.
I've taken CE and PjM (in 2021) and both tests I did not see a preliminary result either, while other test takers I know did. I'm not sure if it was buried in fine print at the end and I missed it, but I definitely looked out for it on my second test. I also let the Prometric supervisor know, but she didn't seem bothered and said I'd receive results the next morning
Hi John and Dana,
Thank you for your posts. Please report your provisional feedback issues to NCARB Customer Service.
Just to be sure - you are aware that when the test is over, you have to click an additional icon (bottom right corner after the test ends) to be taken to a screen that shows the preliminary results, correct?
With how that UI is set up, it's very easy to end the session without realizing you have to navigate to a separate page for that info. Especially considering the mental fatigue from testing.
I've taken two exams in the past two days and nearly missed it both times.
I’ve been told you have to navigate to the survey in order to see the results, but unfortunately I’ve only taken 2 ARE tests so far and both times I did not see an option in the bottom corner for a survey. It’s only ever been a “next” button that leads you thru to the blank prometric screen at the end. I wish the demonstration exam had some kind of button to simulate the provisional results page so we know what to look out for.
Just to clear up any confusion, there is no survey or survey button at the end of an ARE administration. You will receive the survey via email following your exam. The Thank You screen at the end of your exam provides this information to all candidates.
After you end an exam through the Exam Summary screen, you will see the Candidate Agreement Reminder Screen. After you leave this screen by clicking the End Exam button, you will be directed to a Thank You screen. At the bottom of the Thank You screen, you'll see text in bold that asks if you would like to view provisional feedback. And finally, you'll see two buttons, one that says "No, End Exam" and a second button that says "Yes, View Feedback."
Hopefully this helps!
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