Conflicting Prometric ProProctor Windows System Requirements

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    NCARB

    Hi again Philip,

    We've received confirmation from Prometric that ProProctor does not support Windows 7 because that version is no longer supported by Microsoft.  This will be updated in Prometric's documentation.  Thanks for bringing it to our attention.

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    NCARB

    Hi Philip,

    I suspect that you are receiving an error code because you are 2-weeks out from your exam. You can only launch your exam within an hour of your scheduled time. The error code and software are managed by Prometric, so I recommend navigating to this site - https://rpcandidate.prometric.com/ - clicking on the Contact Support button in the top menu bar, and then clicking the chat button in the lower right corner. This will allow you to connect with Prometric support where they can verify the Windows requirements to run ProProctor. 

     

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    Christopher Evans

    I like the concept of the Proctor exam. I was schedule to take my last exam on December 16th in person but the faculty closed due to COVID-19. Prometric canceled the exam on December 7th. On the day of the schedule exam (Dec 16th) Prometric reschedule for me, in-person but for Feb 19th (two months later). I really wanted to take my exam before the holidays. After several calls with NCARB and waiting for December 14th. . I began my task with rescheduling my exam using the Proctored Format. There was not a lot of options (maybe because Proctor exam is  new and right before Christmas) meaning days and/or times. So I changed my path and decided to look into January. I found some great days but the times are awful. 12:am, 12:30am, 4:30am, 7:30pm or 10:30am. I live in EST. Taking a exam at 12:am or 7:30pm is not Ideal. These are not the best times for a sharpe mind. As you know this is a 5 hour exam.  I would like to know if NCARB can provide some better times. I would like like NCARB extend the rolling clock again. I’m not the only one whose exam got canceled and was rescheduled two months out.

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