Hi, I live in Korea and I had scheduled my exams to take in Hong Kong (and was scheduled prior to Covid )since there are no test centers available in Korea. Ever since covid, I postponed my exam schedule farthest I can, to end of December 2020. Now that online proctored exam is introduced and I still cannot travel to Hong Kong due to Covid, I want to take these exams as proctored exams, but because my exams are already booked as prometric. Can I cancel Prometric exam and still get my seat credits refunded so I can schedule then again as online proctored exms?? Please help!
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