Hello! I took the PPD exam last Monday in Los Angeles after putting so many hrs on studying and while I was feeling really prepared for the exam half way through the questions, my computer got crashed over a "drag and drop" question. I raised hand and waited for help and the young supervisor guy seemed very unaware of his monitor & finally I decided to walk out the room and have him to come and help me out!
While he was really not having no idea what's going on, he reset my computer and left the room and I had to step out again and find him to come back and help me out! I was absolutely frustrated by the situation.
My computer restarted while I lost 3 minutes plus that "drag and drop" question started from the begging and I needed another 2 minutes to answer it. While I'm moving the objects around again same thing happened and computer crashed again! OMG!
Same story and I lost another ~4 mins on my countdown clock while dealing with a guy who had no attendance in helping me in that the situation.
3rd time around I decided to skip that problematic question because it didn't seem the computer can handle it; again computer crashed and this time he moved me to a new station.
Sadly after all these, I was absolutely furious and lost all my focus while breathing hard with a mask and a foggy reading glasses and so disappointed on the test center .
Obviously I ran out of time without answering all questions and I failed! I filed a complaint and I emailed NCARB and so far no one got back to me. I am on a maternity leave and this is the only time I can study for the exam as hard as it is; I am loosing my quality time with my baby and this is my result :(
I am hoping NCARB let me to re-take the exam at least before the 2 months because I feel prepared for the exam and I don't want to start loosing the momentum.
Please let me know what I should expect? thanks
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