Exam Rescheduling Locked

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    Nick NCARB

    Hey Asli,

    I recommend reaching out to NCARB Customer Service for assistance. Here is the contact info.

     

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    Asli Tusavul

    Hi Nick, 

    Actually I reached out to NCARB twice.

    First they told me that they will contact Prometric to cancel my exams and give me seat credits. 

    When I called the second time to check the status, they recommended me to wait and not attend the exam. They told me that I can get the seat credits after my exam passes. I do not want to wait and figure out what happens with my exam rescheduling problem until my exam day. Since it is a technical issue, I feel like there should be an easier and better solution to this problem. 

    Thank you! 

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    Nick NCARB

    Hey Asli,

    I reached out to our customer service team directly to discuss your issue. You should have received an email explaining your rescheduling options. We appreciate your patience and apologize for this issue. 

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