Appointment cancelation by Prometric

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3 comments

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    Nick NCARB

    Hi Geraldine,

    Thanks for posting your question. NCARB is working on resetting canceled exam eligibilities and granting seat credits for those exams impacted by Prometric's social distancing policy. You should have a new seat credit in your record and be able to reschedule by the end of the week. 

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    Geraldine Pena

    Well Nick, it will be great if they also fix the appointment page, it is been down for 3 days! What a mess!!! Every single time I click “schedule exam” it says “page can’t be displayed” I have tried diferente computers, safari and google chrome, and diferente hrs. Very disappointing and frustrating!!!

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    Nick NCARB

    Hey Geraldine,

    The scheduler is currently functioning properly. We apologize for any scheduling issues you may have encountered. Hopefully you are now able to reschedule your exam!

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