4/20 ARE & Prometric Update
Prometric plans to resume testing operations in their U.S. and Canadian locations effective May 1, 2020, if they can do so in compliance with local directives and regulations. Upon reopening, Prometric will implement several new or enhanced processes designed to safeguard the health and well-being of everyone at the center, including a reduction of active workstations in the testing room to conform with social distancing guidelines. Please expect limited availability of appointments throughout the summer months.
Plan to Test This Fall
Schedule future appointments for this fall or early winter to avoid future disruption. NCARB has waived all rescheduling fees until further notice to allow you flexibility.
When Will Your Local Test Center Reopen?
All U.S. and Canadian locations are closed until May 1, 2020. Prometric's Test Center Closures List provides an up-to-date list of all locations closed past May 1, 2020. Check here to learn more about your local test center.
Rolling Clock Extensions
Combined extensions totaling nine months will be applied to all division scores that were valid as of March 1, 2020, to ensure no exam scores will be impacted by current test center closures and reopening delays.
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Official comment
Hey Everyone,
I just posted an update in the General Discussion section of the Community. You can view it here - https://are5community.ncarb.org/hc/en-us/community/posts/360043699394.
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Hey Michael and Sam,
Relating to Prometric test centers, the ARE is only delivered at Prometric locations that offer the appropriate technology and security procedures to deliver the exam. Not all Prometric test centers meet these requirements.
Sam, there is currently no way to see if your May exams will be cancelled or not. Prometric is currently working on this process within their system for all exams, not just the ARE. NCARB has nothing to do with the selection of which exams will be cancelled. If your exam is randomly selected and cancelled by Prometric, you will be receiving communications directly from them within the next week.
As we learn more from Prometric, we will post updates to this Community and also on our website - https://www.ncarb.org/press/2020-coronavirus-update.
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Nick - Has NCARB looked into Remote Assessment (the ProProctor offered by Prometric)? Has this even been considered at all? I think it is worth a conversation, at least. The exams are already expensive as they are and if Prometric has all the systems in place for remote delivery...I wonder if it is something that NCARB has looked into w/o significantly impacting the cost of the exams!
Talk soon,
Sofia
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I just received an email from Prometric that test centers will stay closed till May31st. No new information or guidance from NCARB on this topic (last NCRAB email 4.20 stating May1st as resumption of testing operations). Is this a communication break down? We pay money upfront ($200+) for these tests, put our lives on hold to study and prepare for these exams. What is the plan to handle this testing backlog and how will NCARB really support their licensing candidates during this difficult time? Thank you!
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Hey Everyone,
I can definitely help with your questions!
Adam and Julia - Prometric also just informed us of their decision to close test centers through May 31st. We will be sending out an email to all candidates shortly with further information. Again, the decision to close test centers is made by Prometric, not NCARB.
Zahidul - Similar to Ethan, you should see your rolling clock extension within the next week or so. We apologize for the delay.
Sofia - Yes, we are very familiar with ProProctor offered by Prometric. The current version of the ARE is designed to be delivered in physical test centers only because of security and technical requirements. We are currently evaluating whether to deliver future versions of the exam in remote proctored environments.
Make sure to continue to check our website for further Covid-19 updates - https://www.ncarb.org/press/2020-coronavirus-update.
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I agree with Adam, Sofia and Julia. Communication aside - Prometric + NCARB need to do something to solve this issue. Not only are dates cancelled through June first - I searched over 5 states and still the earliest testing available is July 1st, for which I will need to travel out of state, take time off work, and book a hotel.
I understand this is "unprecedented" but for how much we, as students invest in this time and money, and how much a license matters in our profession - Prometric and NCARB need to do their part and step up.
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Hello
I received a very general email from Prometric this morning regarding cancellation of an upcoming test. I have 3 tests scheduled - 5/1, 5/15 and 5/23 - the system didn't even tell me which one is cancelled. I called NCARB and they did not know either - they only knew recently about the testing centers closing through May 31st. I agree with Sam and Julia - I have invested 2 months and a lot of money (even left the state) to take these exams. NCARB needs to figure a way to give these tests remotely because we cannot keep having our testing dates moved out.
Mind you, now it will be harder to book an exam because of the backlog of people who were cancelled from the past two months.
Also the information from Prometric is so limited - there is no way to get in touch with a testing center and the generalized email doesn't even tell me which one of my 3 exams are cancelled. Nick NCARB - is there anyway of telling me which one of my three tests are cancelled? I am still continuing to study for PcM on 5/1
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There is no better time than the present, Nick. I don't think that the question about delivering remotely should be post-poned for future versions of the exams...when are those even going to happen? I mean, I am sure it is not something that can be rolled out immediately, but 50% of your test-takers are out of testing dates, some of whom planned to be done testing by the end of the year...now they don't have a test date, they don't have their money back, and they don't have any idea of when they will actually become licensed.
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Agree with what others are saying here, any delay in moving to remote testing is going to cause huge issues for all of us. We all sink so much money and time into this not being able to test until July (earliest date I see available) is not reasonable, especially with no guarantee that that date will hold!
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