Rescheduling/Canceling an exam due to unforeseen emergency

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Shibo Wang

February 11, 2020 07:56

I've been attempting to cancel/ reschedule my exam now due to an emergency which is out of my control. I've contacted NCARB costumer service form over a week ago and no one has contacted me back yet. I also have my friend called for me since I am out of the State right now. However the costumer service refused to  communicate with my friend and said they SAW my email and will reach out to myself very soon. I haven't get any response for now. NCARB costumer service is incredibly frustrating regarding to solve this type of emergency. Can someone from NCARB please help? Any help will be appreciated. Thank you.

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  NCARB February 11, 2020 14:25

  Hi Shibo,

  I forwarded your information on to our Customer Service team here at NCARB, and someone will be reaching out to you today. We apologize for the delay!

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  Adam Buehler March 01, 2020 23:34

  I am scheduled to take a test tomorrow.

  My son is getting sick and looks like he will need to stay home tomorrow and likely go in to see the pediatrician. My wife is supposed to be out of town tomorrow on business- flying out in the morning. She may be able to reschedule her flight but not sure. We've tried to get friends/family to help but aren't able to, also don't want to expose them to our son if we don't have to.

  Is there a way to reschedule this at such short notice?

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  NCARB March 02, 2020 14:34

  Hey Adam,

  I recommend reaching out to NCARB Customer Service as soon as possible. They will be able to assist you.

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