I recently experienced "network problems" while taking my PPD and PDD exams in Hong Kong last week. I couldn't even take the PDD exam because the computer couldn't connect to the server/system.
After speaking with the proctors for a while and waiting outside the exam room while they contacted the international help desk, I was informed that I would not be able to sit for the PDD exam on that day.
A Prometric staff member then basically took me aside and said that I should not come back to Hong Kong to take any ARE exams within the next 2 months or so (that was their own estimate) since they frequently encounter problems.
Really - if you are considering taking an ARE exam in Hong Kong in the near future, I would strongly suggest that you contact the Hong Kong Prometric test center directly and speak with an on-site proctor. I imagine they will advise against taking the exam(s) in Hong Kong.
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