CE - Case study has some serious issues

Just took my CE exam w/ provisional fail. Not saying it was the primary reason why I failed but you need major improvements to provide better testing environment.

Case study references were extremely clunky and difficult to navigate. Texts on floor plans were very tiny and zooming in/out was very laggy.

Some of overlapping information between the references were not coherently matching. 

Questions were unnecessarily ambiguous and barely relates to the material provided. 

NCARB, please improve this. Your role is to help candidates to pass the exam under fair and clear circumstances. Not to lead them take multiple exams unfairly evaluated with poorly written questions.

Thank you,