Technical issue during exam.

Follow

David Stangle

June 03, 2024 20:43

I took the PcM exam on 6/1/24 and there was a technical issue during the exam. There was a point where the screen froze up and would not advance to the next question, but the timer continued to count down. When the screened unfroze, the timer jumped down to the point it would have been if there was never an issue. This occurred twice, and then I went to speak with the testing facility person after the second occurrence. That person was able to fix the frozen screen issue, but there was nothing that could be done regarding the valuable lost time.

Is there any chance NARB will allow me to take the exam again at no cost and without pentaly?

0

• 

  Ekaterina Shatski June 04, 2024 01:58

  I had a similar situation. NCARB refunded my money but didn’t allow me to retake the exam. It was my third attempt, and I had to wait another year. I still haven’t taken the PA again.

  0

  Comment actions Permalink
• 

  NCARB June 04, 2024 13:42

  David,

  Please reach out to NCARB's customer service. They'll look into your issue. 202-879-0520.

  0

  Comment actions Permalink

Please sign in to leave a comment.