This happened to me during my PDD exam security check, it happened twice. After they asked me to show the entire table and the underside of the table, I did, and they never respond me. I called the support line first time experiencing this and they said the proctor got into another computer that’s why not responding, ridiculous. The second time this happened again, I just don’t bother call technical support so I closed the browser and tried again. Finally, the third time, some responsible proctor helped me through the process. Very frustrating.
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