Is the NCARB AXP site buggy right now? Weird font changes, transaction failures...

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Bryan Moore

April 06, 2021 01:00

All the fonts on the AXP pages look different, like something in the code got mixed up.

I just tried to schedule PcM, bought a seat credit, scheduled a time, waited for the spinning wheel for the confirmation and got the error "We were unable to complete the transaction, please wait a moment and try to reload the page."

After I reload I try to re-enter the scheduling website and get the error "The eligibility id entered has already been used."

So now Prometric thinks I used my seat credit, and NCARB is showing I haven't scheduled an exam... 

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  nrespecki April 06, 2021 15:01

  Hi Bryan,

  It appears that you have scheduled an exam which causes the "eligibility ID" message. I recommend reaching out to NCARB Customer Service for further assistance. 

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  Bryan Moore April 06, 2021 19:16

  Thanks, I see the exam error corrected itself at 4:00am and sent me a confirmation email.

  The website fonts have gone back to what I used to recognize.  

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