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17 comments

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    NCARB

    Hi Aditi,

    The provisional feedback option is still available and has not changed. It is available in both test centers and online. At the end of your exam, make sure to click the view feedback button when the system asks if you would like to see your provisional feedback. 

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    Molly Melissa Marino

    I just took PjM today and had the same issue. I clicked the provisional feedback option but did not receive any provisional feedback. I have taken other sections of the ARE so I am aware of how to receive provisional feedback.

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    NCARB

    Hi Molly,

    Thanks for the information. We have reviewed all divisional forms that are currently being delivered to candidates and can confirm that provisional feedback is working properly. If you believe you experienced a technical issue with your exam, specifically the provisional feedback option, we recommend reporting this to NCARB Customer Service

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    Erik Yarosh

    I had this exact same issue (also with the PjM exam) today. I have also taken other sections and am aware how to receive provisional feedback. I asked the test center upon exiting and they said that this seems to be a common problem ever since the software was updated (which I am assuming is pertaining to the digital white board update). 

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    Liliana Alvarez

    I had this happen to me yesterday after taking the PDD exam. I clicked "End Exam", and then my screen went black. I waited, then the Prometric wallpaper showed up on the screen, and that was it. At the moment I thought that maybe because of the exam changes, I wasn't supposed to get the provisional feedback. It wasn't until I got home that I looked it up on the ncarb website and found out that I was suppose to get the provisional feedback. Now I'm worried, and just hoping that everything is ok with my test.

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    Jessica Sumner-Wells

    I took a PPD on Thursday (4/1) and at the end of the exam, no provisional feedback. Is this common with the new format? Very frustrating.

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    Ashley Aguiar

    This has happened to me with two different exams. (PCM + CE) I have PJM coming up and fear the same thing will happen.

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    Alison Chen

    Same. No provisional feedback

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    NCARB

    Hey everyone,

    Thank you all so much for the information on provisional feedback. Please report these issues to NCARB Customer Service as soon as possible. 

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    Yuliana Hernandez

    Hi NCARB, I took a test on 4/30 and did not receive any provisional feedback after asking to view it. 

     

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    Shawn Questa

    I took PA today, 7/26/21, no Feedback Option. Happened when I took PjM as well. I will call NCARB tomorrow.

     

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    Renee Bilodeau

    Same thing just happened to me for PjM today. It’s anxiety inducing because now I have to wait for the official scores.

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    Garrett VanRoekel

    Hello,

    I took the full Demonstration exam via NCARB and was excited to see how the provisional Feedback option worked at the end.... There was none. I was told exactly what to look for and it never even gave me the option before booting me out. I hope this doesn't happen on the real deal. 

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    NCARB

    Hi Garrett, 

    The ARE Demonstration Exam is unscored and does not include a provisional feedback option. You can view answers to the questions in the ARE 5.0 Handbook.

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    Michael Hoenes

    Hi,

    Took my third exam today (PjM), requested provisional feedback, wasn't given it, and when prompted to end exam (I clicked the red button) the screen went black.  Like many others have stated above, it's not like I haven't done this simple task (with success) two times previous, so don't know what's going on.

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    Andrew Ngure

    Hello.

    Same issue happened to me today after taking PCM. I requested provisional feedback but didn’t get it. The screen went black then defaulted to the prometric landing page. I guess I’ll have to wait!

    I have contacted customer service.

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    Brooke Horky

    Still an issue after taking CE this morning.

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