Can't reschedule exam! Anyone can help me!!!

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Keming Luo

January 08, 2021 20:55

I try to reschedule my two exams in Dec, one went through and one doesn't. Trying it for three days and I called Prometric and it didn't work out too. 

Called NCARB they told me they didn't experience it at all. I'm the only one who had this issue.

Any advice there? BTW, I tried with three cards, it shouldn't be the bank issue.  I got this error message every time. 

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  NCARB January 08, 2021 22:54

  Keming,

  I understand NCARB's Customer Service team is working with you to resolve this and should be following up with you early next week.

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  Kun Wu February 11, 2021 16:25

  I am having the same problem for the past few weeks. NCARB please help! I sent email but no one answered. 

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  Keming Luo February 11, 2021 17:37

  Give them a call! That's how I got my problem solved. Thought I still need to make the $55 reschedule fee. Remember to call NCARB directly, test center don't take care this issue. 

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