I like the concept of the Proctor exam. I was schedule to take my last exam on December 16th in person but the faculty closed due to COVID-19. Prometric canceled the exam on December 7th. On the day of the schedule exam (Dec 16th) Prometric reschedule for me, in-person but for Feb 19th (two months later). I really wanted to take my exam before the holidays. After several calls with NCARB and waiting for December 14th. . I began my task with rescheduling my exam using the Proctored Format. There was not a lot of options (maybe because Proctor exam is new and right before Christmas) meaning days and/or times. So I changed my path and decided to look into January. I found some great days but the times are awful. 12:am, 12:30am, 4:30am, 7:30pm or 10:30am. I live in EST. Taking a exam at 12:am or 7:30pm is not Ideal. These are not the best times for a sharpe mind. As you know this is a 5 hour exam. I would like to know if NCARB can provide some better times. I would like like NCARB extend the rolling clock again. I’m not the only one whose exam got canceled and was rescheduled two months out.
The fact that these times are even an option is completely ludicrous!
I'm kind of thinking that the outsourced proctoring (to other countries) is much cheaper than hiring people in the US, therefore the number of available exam slots during reasonable hours is limited. Whether it be the proctoring company's fault or NCARB's for not coughing up more money to fix this issue is up for debate.
I'm interested in NCARB's response to this.
Just called NCARB and I was told the times are made for families - I don't care what family you are in I am not testing from 11pm till 3am. I was told the times are meant for people in other countries and other time zones as well and that there are multiple Times online but they are all booked. Can someone let me know if there is a time showing up for them outside of 11pm EST? - Because I am curious.
With this, and NCARBs closure for the holidays, I would strongly suggest NCARB to extend their cancelation/reschedule fee for another few weeks until they figure things out. I was told to contact Prometric about the timeframes that didn't work because NCARB say they are only a third party. Strange that I have to do the research for them and they can't just be transparent about things....I am interested to NCARB response about this too. Hopefully its before they close again for the holidays....
Prior to Dec 14, I was able to schedule all my in-person exams with about 1 month notice, and didn't have too much trouble finding a slot.
It's really odd that there seems to be FEWER day time slots for online proctored exams than in-person before the change over. I would be interested to see the total available online time slots and the distribution of those times to see if there actually are a comparable number of weekday, daytime testing times.
Online proctored appointment times are booked on a first-come-first-served availability just as onsite appointments. NCARB has confirmed with Prometric that there is currently a shortage of online availability throughout January (especially at times serving candidates living in the Eastern timezone). NCARB has reached out to Prometric expressing this concern and has asked for more online proctor capacity to be added. To find more availability to test via online proctoring at this time, please do look further out on the calendar as greater online testing capacity is unlikely to be added in the very short term.
Kathryn O'Regan Ariana Parrish Cassandra Cook Christopher Evans Just received a message from Prometric that they are going to add several hundred 5-hour appointment times in the Eastern timezone by 4 p.m. today. Please try and reschedule soon if you are still interested in rescheduling in an effort to get one of these slots.
The times are still limited up to March and they are VERY WEIRD times! Who in the world would want to take a test at 7 - 9PM?? Where are the "normal" hours slots? I can't believe they are all taken through March! This is SOOO FRUSTRATING! I know you are trying to accommodate the changes based on COVID but this is outrageous. I have been studying for an exam since November thinking I would be able to take my in person test in January and just got my appointment canceled by Prometric. Now as I am trying to reschedule it I am having a very hard time in finding "normal" time slots: its either at 7:30AM or at night!!! I am very disappointed .. this should've been KNOW BEFORE the launch and told to people about the shortage of proctors. I am just VERY upset right now. I am very close to give up on all this! It looks like the proctors you/ Prometric are using are in another country time zone which is ridiculous!
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