No Provisional Feedback and Test Results

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April 13, 2023 15:13

I took the PA test this Monday and chose to see the provisional feedback. The page did not show up and exam ended. I have been waiting ever since to get the final test result but haven't heard anything yet. Is this a glitch in the exam page or have my results actually not been recorded? Has anyone else faced something similar recently?

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Official comment

NCARB April 14, 2023 13:40

All --

The score report issue has been resolved. All available scores have been posted. If you still don't see your score report in your NCARB Record, please reach out to customer service at 202-879-0520.

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NCARB April 13, 2023 15:28

Anisha,

Thank you for reporting this issue. NCARB is looking into it and will post an update when we have more information.

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Parviz Ekhtiari Ardekani April 13, 2023 15:54 (Edited April 14, 2023 14:00)

I took the PJM test this Monday (04/10) and received the "likely pass" but my NCARB hasn't been updated and still shows score is pending. Contacted NCARB but no success yet.

Update: I received my official Pass result this morning. Thank you NCARB for fixing the issue!

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NCARB April 13, 2023 15:56

Parviz,

Yes, NCARB is currently working on determining what the hold up is. We'll post an update as soon as we have more information.

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NCARB April 13, 2023 17:26 (Edited April 13, 2023 17:26)

All --

While NCARB is addressing the score report issue, just a reminder that page 35 of NCARB's ARE 5.0 Guidelines provides information on how to view your provisional score following your exam. I hope this helps.

We'll add a post when the score report delay has been resolved.

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Michael Hoenes August 15, 2023 22:21

Took PDD today, hit the button to request provisional feedback, and got nothing. There were no further buttons to click or screens to view. FYI this is the second time this has happened to me; and really disappointing in this case b/c a pass would mean I'm done with all 6 exams.

Not fun.

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Liran Timiansky August 16, 2023 02:58 (Edited August 16, 2023 02:58)

Michael Hoenes I'm taking PDD in a few days, any recommendations or tips for these final days in what to focus on? I'm getting really nervous

Did you pass?!?

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Michael Hoenes August 16, 2023 14:03

Lirian,

I did pass, thank you, on the first try. Being nervous for this test is a good thing, so long as the nervousness doesn't overwhelm you. It is very difficult, more difficult in my opinion than PPD. I think the thing that took me off guard was how difficult the case studies were. They were far more difficult and had many more resource documents to sift through than NCARB PDD practice exam case studies. If there is anything that will give you an edge in the next few days its refining how well you can quickly sift through all those documents to get the answers you need. I personally found it very hard to view multiple large drawings through the tiny view portal.

BTW, just keep plowing through the test when you are in the thick of it. I felt very discouraged during the test, but found out later that I had passed.

Best of luck, Mike

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Shixuan Sun August 18, 2023 15:34

I took the Pjm exam this morning and it happened again….. which is a bit frustrating

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Jesus Lara September 11, 2023 19:34

I took PcM today had no results, likely pass or likely fail.

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Kristopher Kelly September 25, 2024 02:35

Same happened to me 9-23-2024. Was told there's no possible way there could have been anything other than user error by customer service.

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Andrei Rusu September 27, 2024 17:28

Today, I encountered the same issue after completing the PA exam. I immediately reached out to customer service and reported the problem, it is a bit frustrating since I specifically opted to see my preovisional results. I hope, if this is a technical issue, it is not somthing that would affect the acctual score of the exam. It would be great if NCARB can address this issue promptly and provide an update for everyone affected. Thank you in advance for keeping us informed.

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NCARB September 27, 2024 17:38

All --

This issue has been addressed numerous times. NCARB is able to review video of the screens candidates see while testing and have continued to notify candidates that this is user error. You will not see a provisional score report; you will see one sentence that indicates "likely fail" or "likely pass."

We have reviewed the footage for a number of candidates who reported they did not see provisional feedback and have witnessed them looking at the provisional feedback screen. It is not possible for there to be a technical issue with provisional feedback for some candidates but not others. This is built in to the exam software and functions in the same manner for every candidate who tests -- whether the exam is delivered in a test center or remotely.

Please review the instructions provided for viewing provisional feedback -- while testing and in the ARE 5.0 Guidelines. NCARB has recently posted an instructional video on our YouTube channel as well.

https://www.youtube.com/watch?v=ffyUzrT0Mbo

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