“Break” not allowed or not working for PCM Practice Management
In my previous message I stated that I clicked the break bottom and when I came back from my break I could not return to my exam. I was asked for 3 to 5 business days and since January 19th I got an email asking for more time. I also got an email indicating that more candidates had issues accessing / clicking part of the exam.
I understand NCARB, so NCARB should understand my concern. I clicked on the bottom brake before I went to take a break. Now, I am still unavailable to re-take my exam because the seat credit is not listed in my NCARB account.
It appears that you have already reached out to our Customer Relations team regarding your break during your PcM exam. As a reminder, candidates are not allowed to leave their seat during an exam without clicking on the break button. If a candidate does leave their online testing space for any reason without clicking the break button, regardless of time, their exam administration will be terminated. This is a security policy established by NCARB.
You should hear back from NCARB's Customer Relations team in the next day or two.
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