VERIFY YOUR CASE STUDY QUESTIONS WORK PRIOR TO TAKING THE REST OF THE EXAM!
I took the PPD exam this morning Jan 23, 23. Double check that you can cypher through the tabs in the given material. In my case study it was frozen on one tab and would not let me move to another tab. Technical support through PSI didn’t help/couldn’t help.
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I had the same issue on my PDD exam taken on 1/21. Unfortunately, I did not know this was an issue going in and completed my first 82 questions before finding the Case Study tabs locked on the Scenario tab only. Luckily I did well enough on the 82 previous questions, because my blind guessing skills on the last 18 got me a preliminary PASS. Now if I could just get a final score report (see other comments). NCARB is full of bugs these days.
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Just had the same issue 1/24 on PDD
Reading the amount of the same issue happening to my colleagues,Knowing that NCARB is and was aware of the issue (as per the NCARB associate who answered my phone call as well as the one who answered the PSI associate) and did not notify testers or testing centers that we should first check to see if the case study references are downloading or not before sitting for hours of brain abuse just to come to the end of the exam to find this. I believe the least and fair thing that NCARB should do here is to manually re-evaluate every test with this issue based on the exam without the case study questions. Not letting us have to go through the exam again. You’re teaching us how to act professionally so this is the least professional response we should expect from NCARB.And I’m not just making this up because I failed. No I did study enough for the exam and I just passed PPD on my first try last week and I had full confidence going into this exam that I’m passing.I hope you look into this.Respectfully. -
This also happened to me on 1/18 and I still do not have any direction. I wasn’t even able to go back and worth through any questions after realizing the issue because when PSI tried to fix it they locked me out of the test and refused to let me try and get back in on another computer. So though I may have been able to try and finish the test so I don’t have to wait another 60 days to stress about taking it again and having it work- I couldn’t even finish and review my other answers because PSI just admitted defeat
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