A small bit of advice. If there is a prometric issue with your test, stay at the testing center to see if the test can be fixed.
I tried to take PPD on Monday (9/18) at 8am. The test never loaded at the Montlake Terrace testing center in Washington State. I waited 2-hrs and the test still wouldn't load. Two other test takers (not NCARB) also had issues at the testing facility. I called Prometric at 10am to try to reschedule. It's Thursday (9/21) and I am still waiting to learn when I can reschedule my test.
NCARB has been very nice. I spoke with someone on Monday who said they reset my eligibility. Then I received a 'fail' score today. I spoke with someone today, who said they need 4-5 days to research the issue. Who knows when I'll be able to retake the test...
Please sign in to leave a comment.