Took PDD yesterday, Found system being very very slow

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    Yasser Osman

    Hi Sheng,

     

    I am planing to take the exam on 28 Feb but reading comments as early as 30th December seems to have what you experienced. I am seeing also NCARB responses started very defensive but when comments repeated they approach a positive reply by saying we will look into it. Reading now your comment which is less than a day ago is just making me think of how NCARB forcee us. As professionals and our time and effort count or just some candidates that has no other choice except this only way so whatever said it really does not matter.

    It seems that a technical problem is happening and we are in the year 2017 which every problem has a solution. So I hope to see NCARB real response on the matter.

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    Ryan Misner (Edited )

    Hey Yasser, 

    I think you are misrepresenting our comments or not being fair.  We have absolutely looked into this and continue to do so, but the software is functioning exactly as expected.  We know there is a small delay as you advance between items, and as we have said before, that delay has been accounted for in the overall test time for each division and as each of the cut scores are being establish.  

    NCARB absolutely respects your time as professionals and all of the decisions we make are based on that.  That is why we try to be efficient in our testing times and item types used; administer all divisions all year round, anytime a seat time is available; deliver through the Prometric network with the most test centers across the country; and have moved to internet based delivery - which allows for future expansion and delivery potential.

    Sheng, make sure you check out the video on Navigation Tips, to help with some loading, loading, loading.  Hint, scrolling is not the most efficient way to move through a longer resource.

     

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    Yasser Osman

    Hi Ryan.

    Thank you very much for sharing your thoughts about judging me of misrepresentation and unfair judgement. It is always welcomed to hear other professional opinion about myself which I always evaluate and th No about to try to be better person. I based what I wrought on reading comments from others and answers by ncarb since 30 December till 21 hours ago. And here we are instead o focusing on real technical issues and see how to make the exam and profession better hearing not only defensive opinion but judgement to personality. However I do appreciate your thoughts but is another proo of what I said before.

    Will take the exam soon and will share my experience aiming to reach a high quality level of this profession.

    One more question. Because you are sitting on the examination board, is that giving you the right of judging me. Just will be good to know.

    Best regards

    Yasser

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    Ryan Misner

    Yasser,

    I do not sit on an examination board.  I am registered architect who is a full time employee at NCARB.  I am not making any judgments about you personally or related to your architectural competency related to licensure.  My role is to oversee development of the exam and facilitate its delivery to all candidates.

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    Darguin Fortuna (Edited )

    Hello Ryan, Yasser & Sheng,

     

    I have also been following peoples' responses and connecting them with my own experiences with each exam I have taken (4 so far.) Time has been a huge issue, delays moving from one item into another has been alarming and maybe NCARB expected such issues and anticipated them but we did not. There is no video that says there will be delays of about 10 seconds moving from one item to another. There is no webinar that actually has mentioned before the early testers comments as a way of reassuring us. In another level, let's leave the personal accusations aside and please lets focus on making the exams a bit more fair and squared. In all of my exams having at least 20-30 more mins would have made a difference but I will judge that when my results come in. NCARB has done an amazing job getting us this 5.0 versions and getting rid of bugs from previous exams now we as early testers are telling you there are bugs we want to fix from the beginning. As designers we know that the earlier we solve things and listen to our clients, the better of a result we will have. It is not a coincidence that we all agree on the time issues, bad calculator, slow screen display of images and so forth. Yasser we are with you on that lets not take it personal tho, I know Ryan means well and so do you. 

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    Yasser Osman

    Well said Darguin and I agree with you about not wasting everyone time of mr. Ryan acquisition to me and divert from the main role to oversee the development of the exam and facilitate its delivery to all candidate. Mr. Ryan. Kindly inform me to whom you are reporting as I would like to address a formal letter about the content of the conversation outside this public chat and again not to waste every one time. Have a wonderful day.

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    Ryan Misner

    Yasser,

    His name is Jared Zurn, Director of Examination.  You are also more than welcome to give me a call to discuss anything further.

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    Joy Newberry

    The reality of the matter is, even if NCARB had devised a solution for the software issues, issuing a revised software prior to issuing the cutscores would be a disservice to all candidates.  Since the cutscores will assist in setting pass/fail requirements, allowing some to test in a different system than others would create an unfair advantage and inaccurate scoring.  Sometimes you just have to follow the course with what you have, regardless of it's faults, if it is still meeting it's basic functional requirements. 

    Just because you're not getting a direct answer on what's being done, doesn't mean NCARB isn't working on it.  As they say, Rome wasn't built in a day.  

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    Sheng Yang

    Thanks guys for your discussions.

    Ryan, I've seen the video and demo exam. But that didn't quite help. In the test center it had much more lag than in the video. Let's say, 10 sec lag is for the questions without graphics, and 30 sec for those with graphic references. It was quite painful to look for one specific detail in the drawing set in a portion of screen. And what I'm curious is, what is "software is functioning exactly as expected"? I don't feel they are small delays. I do appreciate your effort into the new 5.0 tests, and it is really comprehensive exams. Still the interface is not friendly at all. I would suggest my friends to finish 4.0 if they can.

     

     

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    Darguin Fortuna

    Well put Joy,

    We all just want to improve the system. We are building that Rome. This is the process to such achievements and our comments are just following the proper course of actions as you might put it. 

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    Darguin Fortuna

    Yang,

    I guess Ryan means that it was expected the platform would have delays and lags as we scroll or move through the exam. If it was expected then why not solve it? Not sure maybe it takes more than my examiners and software skills can help me understand. 

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    Yi Yuan

    Appreciate the gut of those who decided to switch to 5.0, and feel bad for them to get stuck into such a dilemma of no-way-moving-forward and no-chance-going-back.

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    Jessica McSulla

    I tested for PDD yesterday in NJ and did not have much of an issue with lag.  In fact, I was surprised with how quickly everything did load, after reading about the opposite being the experience for some.  I found the lack of being able to use the scrolling button on the mouse to zoom a bit cumbersome.  Of course, there is also the calculator issue to slow you down.  I'm hoping to report back with another positive experience in regard to loading time after my next test.

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    Yasser Osman

    Thank you Jessica very much for sharing the experience and provide a level of comfort. Can you please share the sources you studied from and are they relevant to the contents. Again Many thanks for sharing.

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    Jessica McSulla

    I used Architect Exam Prep, along with some old 3.1 Archiflash cards, and a little bit of Ballast.  I use AEP's audio companion since I spend a lot of time driving, so it is often the only time I can study.  I do not think I passed this exam, as I really didn't study for very long for it.  I wanted to take advantage of the early tester incentives and see what the exam was about, so I only studied for about 6 weeks (I average 3-6 mos for each section, since my time for studying is pretty limited).  Without getting into specifics, it is clear after taking this exam that we should be very familiar with wall section elements and construction details.    

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    Yasser Osman

    Many thanks for sharing the information and I believe going forward and taking the exam is a success and experience by itself. I will take it on 28 February and will share my experience as well. Thanks again Jessica.

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