PDD proctor problem
I would like to share with you my concerns regarding the PDD exam I took in November, online from home.
During my exam (about a 1/2 hr. or hour after I started) proctor asked me about some voices he heard so I told him it was probably a rain outside my window.
Then HE finished my exam, without any notice!
I didn't understand what happened. I asked him about the reason in a "chat box" but he never responded (I took a picture), instead I saw a note on my screen to contact PSI.
I called PSI to find out what happened. They gave m a ticket and told me to talk to NCARB. So it wasn't a technical issue, because PSI is helping with this kind of issue.
I called NCARB and submitted a complaint regarding this incident during my exam.
I know that PSI was recording a video, so it should be easy for NCARB to check what exactly happened that day. NCARB will also be able to see that I was clearly concentrated on PDD questions (a camera was in front of my face).
A proctor certainly couldn't hear any human voices and I don't think he had the right to shut down my exam, instead, I should have continued the exam and the Proctor should have reported to NCARB. And NCARB should have decided what to do next with my exam.
This is unacceptable and very unfair to me because I did nothing wrong.
I have a chance to pass this exam, but now I have to wait to do the exam again.
I hope next time a proctor won't shut down my exam.
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Hi Izabela,
Please reach out to NCARB Customer Relations for further support with your issue.
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